Legal Information
Comprehensive legal documentation for QuartzLogicHub, located at Lyhrener Dorfstraße 16, 31552 Apelern, Germany.
Privacy Policy
Last updated: July 14, 2026
QuartzLogicHub ("we," "our," or "us") operates the website and digital services from our office at Lyhrener Dorfstraße 16, 31552 Apelern, Germany. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our digital studio services, in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the German Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG).
1. Data Controller
The data controller responsible for your personal data is: QuartzLogicHub, Lyhrener Dorfstraße 16, 31552 Apelern, Germany. Email: [email protected]. Phone: +49 174 783 7988.
2. Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name, username, or similar identifier.
- Contact Data: Email address, telephone number, and postal address.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Communication Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- To provide you with information about services we offer that are similar to those you have enquired about.
4. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.
5. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access (Article 15 GDPR) - You have the right to request a copy of the personal data we hold about you.
- Right to Rectification (Article 16 GDPR) - You have the right to request correction of inaccurate personal data.
- Right to Erasure (Article 17 GDPR) - You have the right to request deletion of your personal data under certain circumstances.
- Right to Restriction of Processing (Article 18 GDPR) - You have the right to request restriction of processing of your personal data.
- Right to Data Portability (Article 20 GDPR) - You have the right to request transfer of your personal data to another controller.
- Right to Object (Article 21 GDPR) - You have the right to object to our processing of your personal data.
- Right to Withdraw Consent - Where we rely on consent to process your data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. You also have the right to lodge a complaint with the competent supervisory authority (Die Landesbeauftragte für den Datenschutz Niedersachsen).
6. International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). Where we do so, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to ensure your data receives an adequate level of protection.
7. Contact
If you have any questions about this privacy policy or our privacy practices, please contact us at: QuartzLogicHub, Lyhrener Dorfstraße 16, 31552 Apelern, Germany. Email: [email protected].
Refund Policy
Last updated: July 14, 2026
At QuartzLogicHub, located at Lyhrener Dorfstraße 16, 31552 Apelern, Germany, we are committed to delivering exceptional digital studio services. This Refund Policy outlines the terms under which refunds may be granted for services rendered.
1. Service Engagement Terms
All service engagements begin with a detailed scoping agreement that defines deliverables, milestones, and timelines. Refund eligibility is assessed against the specific terms of each individual service contract.
2. Cancellation Before Work Commences
If you cancel a service engagement before any work has commenced, you are entitled to a full refund of any advance payments made, minus any administrative fees not exceeding 5% of the total contract value.
3. Cancellation During Active Engagement
If you cancel during an active service engagement, refund eligibility is calculated based on the proportion of completed versus remaining work. Payments for completed milestones and delivered work are non-refundable. Any advance payments for undelivered milestones will be refunded on a pro-rata basis within 14 business days.
4. Dissatisfaction with Deliverables
If you are dissatisfied with delivered work, you must notify us in writing within 14 calendar days of delivery. We will review the deliverables against the agreed specifications. If the deliverables materially fail to meet the agreed specifications, we will either (a) remediate the deliverables at no additional cost, or (b) issue a partial refund proportional to the non-conforming portion of the work.
5. Non-Refundable Items
The following are non-refundable: domain registration fees, third-party licensing costs, hosting prepayments, and any custom work already delivered and approved by the client.
6. Refund Process
To request a refund, contact us at [email protected] with your contract reference and reason for the refund request. We will respond within 5 business days. Approved refunds will be processed using the original payment method within 14 business days.
7. Governing Law
This Refund Policy is governed by the laws of the Federal Republic of Germany. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Hameln, Germany.
Terms of Service
Last updated: July 14, 2026
These Terms of Service ("Terms") govern your use of the website and services provided by QuartzLogicHub, located at Lyhrener Dorfstraße 16, 31552 Apelern, Germany. By engaging our services or accessing our website, you agree to be bound by these Terms.
1. Definitions
- "Company," "we," "our," "us" refers to QuartzLogicHub.
- "Client," "you," "your" refers to any individual or entity engaging our services or using our website.
- "Services" refers to all digital studio services, consulting, development, and design work provided by QuartzLogicHub.
- "Deliverables" refers to all work products, designs, code, documentation, and materials produced as part of the Services.
2. Scope of Services
The scope, deliverables, timelines, and pricing for each engagement are defined in a separate Service Agreement or Statement of Work (SOW) agreed upon by both parties. These Terms apply to all Services unless explicitly superseded by a specific SOW.
3. Payment Terms
Payment terms are specified in each individual Service Agreement. Unless otherwise agreed, invoices are payable within 14 days of issuance. Late payments may incur a statutory interest rate of 9 percentage points above the European Central Bank base rate in accordance with § 288 BGB (German Civil Code). We reserve the right to suspend work on any project where payment is overdue by more than 14 days.
4. Intellectual Property
Upon full payment of all outstanding invoices, the Client receives full ownership and intellectual property rights to all Deliverables produced specifically for that Client under the relevant Service Agreement. QuartzLogicHub retains the right to use general methodologies, frameworks, tools, and know-how developed during or prior to the engagement. QuartzLogicHub may, with prior written consent, display anonymized case studies of completed work in its portfolio.
5. Confidentiality
Both parties agree to keep confidential all non-public information received from the other party during the course of the engagement. This obligation survives the termination of the Service Agreement for a period of 3 years. Confidential information shall not be disclosed to third parties without prior written consent, except as required by law.
6. Limitation of Liability
To the maximum extent permitted by applicable law, QuartzLogicHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) the Client's use of the Services or Deliverables; (b) any unauthorized access to or alteration of the Client's data; or (c) any third-party conduct or content on the services. Our total aggregate liability for any claim arising from or related to the Services shall not exceed the total fees paid by the Client under the relevant Service Agreement in the 12 months preceding the claim.
7. Termination
Either party may terminate a Service Agreement with 14 days' written notice. In the event of termination, the Client shall pay for all work completed up to the date of termination. Sections relating to Intellectual Property, Confidentiality, Limitation of Liability, and Governing Law shall survive termination.
8. Data Protection
Both parties shall comply with the GDPR and the BDSG in respect of any personal data processed in connection with the Services. A separate Data Processing Agreement (DPA) may be required where QuartzLogicHub processes personal data on behalf of the Client, in accordance with Article 28 GDPR.
9. Governing Law & Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany. Any disputes arising from or in connection with these Terms or the Services shall be submitted to the exclusive jurisdiction of the courts in Hameln, Germany.
10. Contact
For any questions regarding these Terms of Service, please contact: QuartzLogicHub, Lyhrener Dorfstraße 16, 31552 Apelern, Germany. Email: [email protected]. Phone: +49 174 783 7988.